Privacy Policy
Bluffhill SDA Church
We are committed to protecting your privacy and handling your personal information with care and respect. This policy explains how we collect, use, and protect your data across our mobile app and digital services.
Privacy Overview
Effective Date: January 1, 2025
Last Updated: January 1, 2025
At Bluffhill SDA Church, your privacy and trust are fundamental to our ministry. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our mobile application, participate in church activities, or interact with our digital services.
By using our mobile app or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
- Account Information: Name, email address, phone number, date of birth
- Church Membership: Member ID, home church affiliation, membership status
- Contact Details: Address, emergency contact information
- Profile Information: Profile picture, family connections, preferences
- Authentication Data: Login credentials, security questions, two-factor authentication settings
Church Activity Information
- Prayer Requests: Prayer submissions, responses, and prayer history
- Giving Records: Donation history, payment methods, contribution statements
- Sermon Listening: Audio sermon preferences and listening history
- Sabbath School: Lesson progress, study materials accessed
- Event Participation: Event registrations, attendance records
- Ministry Involvement: Volunteer roles, service history
Technical Information
- Device Information: Device type, operating system, app version
- Usage Data: App usage patterns, feature interactions, session duration
- Location Data: General location for church services and events (with permission)
- Push Notification Tokens: For sending church updates and reminders
- Network Information: IP address, network provider
How We Use Your Information
Church Ministry Services
- Facilitate prayer request submissions and responses
- Process donations and maintain giving records
- Provide personalized sermon recommendations
- Track Sabbath School lesson progress
- Send church announcements and event updates
- Coordinate volunteer opportunities
Technical Operations
- Authenticate your identity and secure your account
- Improve app performance and user experience
- Provide customer support and troubleshooting
- Send push notifications for relevant updates
- Analyze usage patterns to enhance features
- Ensure security and prevent fraud
Payment & Financial Information
For donations and tithes, we process payments through secure third-party providers including EcoCash, OneMoney, and credit card processors. We maintain records of your giving for:
- Providing donation receipts and tax statements
- Tracking your giving history for church records
- Processing recurring donations according to your preferences
- Compliance with financial reporting requirements
Security Note: We never store your complete payment card information. Payment processing is handled by PCI-compliant third-party providers with bank-level security.
How We Share Your Information
Within the Church Community
We may share certain information within our church community to facilitate fellowship and ministry:
- Basic contact information in church directories (with your permission)
- Prayer requests with designated prayer ministry teams
- Volunteer coordination information with ministry leaders
- Event participation details with relevant organizers
Third-Party Service Providers
We work with trusted service providers who help us operate our digital ministry:
- Cloud Storage: Digital Ocean for secure data hosting
- Payment Processing: EcoCash, OneMoney, and credit card processors
- Email Services: For sending notifications and communications
- Push Notifications: Expo platform for mobile notifications
- Analytics: To understand app usage and improve services
When We Don't Share
We never sell, rent, or trade your personal information to third parties for marketing purposes. We only share information as described in this policy or with your explicit consent.
Your Privacy Rights
Access & Control
- View and update your profile information
- Download your personal data
- Delete your account and associated data
- Opt out of non-essential communications
- Manage push notification preferences
Communication Preferences
- Choose which notifications you receive
- Set quiet hours for notifications
- Unsubscribe from email communications
- Control prayer request visibility
- Manage directory listing preferences
How to Exercise Your Rights: You can manage most privacy settings directly in the app, or contact us at privacy@bluffhillsda.comfor assistance with any privacy-related requests.
How We Protect Your Information
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard protocols.
Access Control
Only authorized church staff have access to personal information, and only for legitimate ministry purposes.
Secure Hosting
Your data is stored on secure servers with regular backups and monitoring for unauthorized access.
Children's Privacy
We are committed to protecting the privacy of children. Our app is designed for users 13 years and older. If you are under 13, please use our services only with parental supervision and consent.
For children participating in church programs, we collect only necessary information for safety, communication with parents, and program administration. Parents can request to review, update, or delete their child's information at any time.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Information: Retained while your account is active
- Giving Records: Retained for 7 years for tax and audit purposes
- Prayer Requests: Retained according to your privacy settings
- Technical Data: Typically retained for 12-24 months
When you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate church purposes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will:
- Send you a notification through the app or email
- Post the updated policy on our website
- Update the "Last Modified" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:
Bluffhill SDA Church
Data Protection Officer
1234 Church Street
Your City, State 12345
For technical support or bug reports, please visit our support page.
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